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Frequently Asked Questions
How long does shipping take for my Phanteks order?â–¼
Standard shipping typically takes 3 to 7 business days. We provide tracking information via email as soon as your premium PC components leave our warehouse.
What is your return policy for electronics?â–¼
We offer a 30-day return window for all unused items in original packaging. Please contact our support team to initiate a return and receive a prepaid label.
Which payment methods do you currently accept?â–¼
Phanteks accepts all major credit cards, PayPal, and Apple Pay. Your transactions are fully encrypted and secured to ensure your financial data remains protected during checkout.
How do you ensure the quality of your hardware?â–¼
Every Phanteks product undergoes rigorous stress testing and quality control inspections. We use industrial-grade materials to ensure maximum durability and peak performance for your custom build.